Privacy policy

Topics:

What data do we collect?

How do we collect your data?

How will we use your data?

How do we store your data?

Marketing

What are your data protection rights?

What are cookies?

How do we use cookies?

What types of cookies do we use?

How to manage your cookies

Privacy policies of other websites

Changes to our privacy policy

How to contact us

How to contact the appropriate authorities 

What happens when you receive an order to disclose personal data?

How long do you retain personal data?

1. What data do we collect?

Our Company collects the following data:

Personal identification information (Name, email address, physical address, phone number, etc.)

Usage data (your IP address, the pages you visit, when you visit those pages, and (where applicable) the previous/subsequent site you visit.

2. How do we collect your data?

You directly provide our Company with most of the data we collect. We collect data and process data when you:

Register online or place an order for licensing or purchasing any of our services (such as the Video Course) or products (such as the book “Nicotine Free! How to Choose a Smokefree Life” by Carol Williard)

Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Use or view our website(s) via your browser’s cookies.

Usage of the video course. Follow up notes: dates of contact, number of calls, availability, etc.

Usage of the live, Zoom course Follow up notes: dates of contact, number of calls, availability, etc.

[Any other data CSFL collects]

 Our Company may also receive data indirectly from the following sources:

[Add indirect source of data CSFL collects, if any. If not, delete para.]

3. How will we use your data?

CSFL collects your data so that we can:

Process your order, manage your account.

Email you with regular information and special offers on other products and services we think you might like.

Monitor compliance with terms of use.

If you agree, CSFL will share your data with our partner companies so that they may offer you their products and services.

[List companies that will receive data, if none delete entire paragraph and provide instead:

“CSFL does not share your data with any other company for marketing purposes.”

When CSFL processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent usage and purchases.

4. How do we store your data?

CSFL securely stores your data at [enter the location and describe the security precautions taken].

CSFL will keep your data for 5 years following the termination of your use of any of CSFL’s websites.

5. Marketing

CSFL would like to send you information about our programs, services, and products that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop CSFL from contacting you for marketing purposes or giving your data to other members of our Company Group.

If you no longer wish to be contacted for marketing purposes, please click here.

6. What are your Data Protection Rights?

CSFL would like to make sure you are fully aware of all of your protection rights. Every user is entitled to the following:

The right to access – You have the right to request CSFL for copies of your personal data. We may charge you a small fee for this service.

The right to notification – You have the right to request that CSFL correct any information you believe is inaccurate. You also have the right to request CSFL to complete information you believe is incomplete.

The right to erasure – You have the right to request that CSFL erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that CSFL restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to CSFL’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that CSFL transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: dpo@chooseasmokefreelife.com, or call us at (512) 758-1910.

7. What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

8. How do we use cookies?

CSFL uses cookies in a range of ways to improve your experience on our website, including

Keeping you signed in

Understanding how you use our websites

Protecting the use of our website and purchase of products and services safe against fraud.

9. What types of cookies do we use?

There are a number of different types of cookies, however, that our websites use:

Functionality – CSFL uses these cookies so that we recognize you on our website, remember your previously selected preferences and purchases, monitor your use of the websites, and can safeguard the security of our IT systems. These cookies could include the location you are in. 

Purchases – CSFL uses cookies to collect information about your purchases of Licenses to view video courses, purchases of other services and products, as well as what content you viewed, the links you followed and information about your browser, device and your IP address. CSFL sometimes shares some limited aspects of this data with third parties for advertising purposes.

For these websites and site-based apps, we collect usage data: We use this data for various reasons, including: to generate usage statistics; to provide for (additional) functionality on the sites; to manage the sites by resolving any technical faults or improving accessibility to certain parts of the sites; and safeguarding the security of our IT systems. 

We retain this data for up to 1 year, unless stated otherwise. We process this data to ensure that you can visit functional and secure websites and apps. In certain cases, we may use an external hosting provider to serve the websites and apps, in other cases we host ourselves. This means that for those websites where we use a hosting provider, the personal data collected when you visit our website will be transferred to the hosting provider (as a processor).

Our special websites mentioned above also allow you to create an account. If you decide to create an account, we will collect your email address, phone number, credit card data and your password. We use this data to register you with our website and provide you with access to the website. We use your email address to restore your password and to send you updates about our service. We use the phone number to be able to contact you for possible follow-up services or to respond to questions or special needs that may arise. Some of the websites also process further data about you for additional purposes:

For [the video website]: for some users, we automatically add more information to your profile, such as your smoking/vaping history. By doing so we know for what engagements we could contact you. We may make this profile data also available to others on the platform with your permission. In addition to the usage data mentioned above, we also collect the access type (Download, View, Print). We retain usage data for 1 year.

[to be completed when video store is open]

For goods and/or services sold to you: we use your email address to remind you to submit fee updates. We process this data on the basis of our interest to perform our services as agreed with you, our client. We retain this data for as long as you have an account with us. We may retain this data for 5 years after the data was submitted.

When you do business with us, we will collect certain data about you. Often this information, (such as your name, email address and phone number), is provided by yourself in the course of doing business with us. We register what services or goods are provided, and payment details. And, sometimes, we will ask for other information, such as smoking/vaping history.

We will also use the contact details (name, address, email address, phone number) of our client (or their contact person) to send invoices. We do this to enable us to collect fees for our services, as part of the performance of the agreement between us and our client.

10. How to manage cookies

You can set your browser not to accept certain cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

11. Privacy Policies of other websites

The CSFL website contains links to other websites (e.g. to amazon.com). Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

12. Changes to our privacy policy

CSFL keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on December 21, 2022.

13. How to contact us

If you have any questions about CSFL’s privacy policy, the data we hold about you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at dpo@chooseasmokefreelife.com

Call us: +1-512-758-1910

Or write us at: Choose A Smokefree Life, LLC, PO Box ???, Austin, TX 787??

14. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that CSFL has not addressed your concern in a satisfactory manner, you may contact the Privacy Information Office in your country, or to CSFL’s data protection officer, dpo@chooseasmokefreelife.com.

15. What happens when you receive an order to disclose personal data?

While this is unlikely, CSFL may be required to disclose personal data by a court order or to comply with other legal or regulatory requirements. We will do everything we reasonably can to notify the persons involved before we disclose these data unless we are legally restricted from doing so.

16. How long do you retain personal data?

We retain our files for 5 years after our services to you are completed. For our clients who reside in the European Union, after this period, we will offer to return original documents which were provided by the client, and we will securely destroy all files.

[When you digitally sign documents through Docusign in the context of our services, we collect your email-address, IP-address and an image of your signature, as well as the time and date on which you used the service. We store this information in the matter related to the document you signed and use it to document the signing process. We do this because we have a legitimate interest in retaining evidence of the signing. This data is available to all parties on behalf of which this document is signed, who may be located outside of the United States, European Union, or the European Economic Area.]